Effective Date: Jan 1, 2026
Summit Peak Xteriors respects your privacy.
This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or communicate with us, including through text messaging.
If you have questions about this policy, you may contact us using the information listed at the bottom of this page.
Information We Collect
We may collect the following types of information:
- Name
- Phone number
- Email address
- Property address
- Service details submitted through forms
- Communication preferences
- Website usage data through analytics tools
If you choose to communicate with us by phone or text message, we may also collect:
- Mobile phone number
- SMS opt-in status
- Communication history related to service scheduling or project updates
We only collect information necessary to provide services, respond to inquiries, and improve communication.
How We Use Your Information
We use collected information to:
- Schedule inspections
- Provide project estimates
- Communicate about roofing, restoration, siding, or gutter services
- Respond to inquiries
- Coordinate service appointments
- Improve website functionality
- Send project-related updates
If you opt in to receive text messages, we may use your mobile number to send:
- Appointment confirmations
- Project updates
- Inspection reminders
- Service-related notifications
We do not use SMS messaging for unrelated promotional campaigns without explicit consent.
SMS Text Messaging Policy
By providing your phone number and opting in to receive text messages from Summit Peak Xteriors, you agree to receive SMS communications related to your inquiry or project.
Message frequency varies depending on your service needs.
Message and data rates may apply.
You may opt out at any time by replying STOP to any text message you receive from us.
For assistance, reply HELP or contact us directly at 614-977-0779.
Your consent to receive text messages is not a condition of purchasing any services.
We do not share, sell, rent, or trade your mobile number or SMS consent information with third parties for marketing purposes.
Information Sharing and Third-Party Services
We do not sell personal information.
We may share information with trusted service providers who help us operate our business, including:
- Customer relationship management systems
- Text messaging platforms
- Scheduling systems
- Payment processors
- Analytics providers
These providers are contractually obligated to protect your information and use it only for operational purposes.
For example, if you opt in to SMS messaging, your phone number may be processed through our approved texting platform to facilitate communication.
Data Retention and Security
We retain personal information only as long as necessary to:
- Provide requested services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
We implement reasonable administrative and technical safeguards to protect personal information from unauthorized access, alteration, disclosure, or destruction.
No internet transmission is completely secure, but we take appropriate steps to safeguard data.
Your Privacy Rights
You may request to:
- Review the personal information we have about you
- Correct inaccurate information
- Request deletion of your information (subject to legal or contractual requirements)
- Opt out of marketing communications
To make a request, contact us using the information below.
Cookies and Website Tracking
Our website may use cookies or analytics tools to:
- Understand website usage
- Improve user experience
- Measure performance
These tools collect non-personally identifiable information such as browser type, device information, and general location data.
You may adjust cookie preferences through your browser settings.
Children’s Privacy
Our services are intended for homeowners and property owners. We do not knowingly collect personal information from individuals under the age of 13.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Updates will be posted on this page with a revised effective date.
Continued use of the website after updates indicates acceptance of the revised policy.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
Summit Peak Xteriors LLC
1400 Reading Rd #1071
Cincinnati OH, 45202
Phone: 614-977-0779
Email: support@spxohio.com
